Shipping policy

 

We currently ship within Singapore only.

Processing Time All orders are typically processed within 1-3 business days upon payment confirmation. Orders are not processed on weekends or public holidays. During special closure periods such as festive seasons or scheduled store vacations, processing times may be extended. Advance notice will be posted on our store prior to any planned closure.

Delivery Once dispatched, delivery within Singapore typically takes 3–5 business days. Please note that delivery timeframes are estimates and may vary due to courier schedules or other factors outside our control.

We are currently unable to deliver to P.O. boxes. Please provide a valid residential or business address.

Shipping Fee We offer complimentary standard shipping on all orders shipped within Singapore.

Order Tracking Once your order has been dispatched, you will receive a notification with your tracking details where available.

Failed Deliveries We are not responsible for orders delivered to an incorrect address provided by the customer. Please ensure your shipping address is accurate before confirming your order.

Lost or Damaged in Transit Once an order has been handed to our courier partner, we are not liable for loss or damage during transit. For any concerns, please contact us with your order number and we will be glad to assist where possible.

Damaged Parcels If your parcel appears tampered with upon arrival, please photograph the packaging before opening and contact us immediately.